4.8/5 rating
This score is shown on average across 59,167 reviews
On this page, how long data is kept, how security is provided, and which information is used are all clearly stated; users entering from Dhaka can quickly understand here, especially how bKash, Nagad, Rocket, and account-related records are handled
Register Login
Usually many sites keep all data together; here there are separate rules: which data 30 days, which 7 years, and which only for active sessions; the most important parts are listed below
This score is shown on average across 59,167 reviews
Account, session, and device log management is important here
Game history, favorites, and language settings are kept separate
Sessions are continuous, but security logs are also stored
If you look at the table below, the difference will be clear: different data types have different durations, and the reason is also different
Account information, transactions, usage, cookies, security logs, support tickets
Usually 30 days to 7 years, as needed
To run the service, prevent fraud, resolve disputes, and meet legal obligations
| Data types | How long kept | Why kept |
|---|---|---|
| Account information | Until the account is active, then 90 days | For login, identity verification, and support |
| Transaction data | 7 years | Records for bKash, Nagad, Rocket |
| Device and session | 30 days | To prevent security breaches and unauthorized access |
| Cookies | Session-based or 12 months | For preferences, language, and quick navigation |
| Support chat | 24 months | Issue history and quality control |
| Security logs | 18 months | For risk identification and auditing |
Many platform names, phone numbers, and login history are mixed here; account data is kept in separate sections, so finding information for users coming from Dhaka or another city is easier
Only minimal information is collected for login, password reset, and identity verification if you wish Help page You will understand more clearly where data goes
Records of deposits or withdrawals made with bKash, Nagad, and Rocket are kept separate; this is not only for accounting but also to detect mismatches
Some records are quick to view; some records stay longer for legal reasons Deposit page or Withdrawal page Then you can easily follow the transaction steps
Usually cookies store browser preferences, language, and session; this data is used for small tasks so you don't have to set the same settings repeatedly
Usage data helps page load, device type, and visit patterns; this ensures users accessing from mobile get the page quickly, especially on slow networks
Even after account closure not all data is deleted immediately; security logs, dispute documents, and some transaction data remain for a specified period
On request, the profile section may be deleted, but records are kept if legal or security needs exist.
You can view, edit, and limit your data; changing cookie preferences is possible, and the support team handles requests.
If any part is unclear, Contact page Go to the contact page and send a question; the point is how long data stays, why, and when it can be removed.
Register Login